Privacy Policy

Last updated: February 25, 2026

1. Introduction

Welcome to MR GOLD. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, phone number, email address, state, and city when you register.
Device Information: Device type, operating system, unique device identifiers, and push notification tokens.
Usage Data: App usage patterns, screens visited, and interaction data.

3. How We Use Your Information

To create and manage your account
To display real-time gold and silver prices
To allow users to contact jewellers directly via phone
To send notifications related to price updates and important app updates
To provide customer support
To improve our services and user experience

4. Data Sharing & Disclosure

We do NOT sell your personal information. We may share your data with:

Service Providers: Cloud hosting and analytics services.
Legal Requirements: When required by law.

5. Data Security

We implement industry-standard security measures to protect your information:

All data is transmitted over HTTPS (TLS encryption)
Passwords are hashed using bcrypt with salting
JWT-based authentication with token rotation
Rate limiting to prevent abuse
Row-level security on database queries

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Biometric Data

If you enable biometric login (Face ID / Fingerprint), your biometric data is processed and stored only on your device. MR GOLD does NOT collect, transmit, or store any biometric data on our servers.

7. Push Notifications

We use push notifications to send you important updates such as price alerts, booking confirmations, and account activity. You can disable notifications at any time from the Profile settings or your device settings.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data by emailing karssoft1@gmail.com
Withdraw consent for data processing
Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at the details provided below.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time.

10. Children's Privacy

MR GOLD is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.

12. Account Deletion

You can request deletion of your account and associated personal data at any time by emailing us at: karssoft1@gmail.com

Upon receiving your request:

Your account and personal data will be permanently deleted within 7 days
Some minimal data may be retained if required for legal or security purposes

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Website: mrgoldgwl.com
Through the app's "About & Help" section